Galaxy Note7 Exchange Program

In response to recently reported cases related to the battery issue of the new Galaxy Note7, Samsung has created an exchange program.

Please check the IMEI number of your device.

How do I find my IMEI?

1. Go to "Apps - Setting - About device - Status - IMEI information" in your device.
2. Check the back glass of your device.
Attention : Your Note7 is confirmed to be in the list of affected devices.
Your information is NOT in the list of affected devices. For further questions, please contact us at 1-800-SAMSUNG.